Coins & Memberships
    
   VIP related questions
1. What is a VIP membership?
The GamePoint platform is a free to play service. This means we allow you to play all of our games for free as either a guestplayer or with one of our free memberships.

However we have created many additional features that can only be used when you are a paying member like a VIP or a SuperVIP member. Not in the least, we would like to mention the daily coin bonus you will receive when you are a (S)VIP member and the bonus you will receive when buying Coins.


2. How do I become a VIP?
VIP or SuperVIP are paid memberships. You can purchase one in the Memberships tab in the deposit screen. Fill in all the necessary information and choose a payment method.

3.What happens with my VIP when I want to upgrade to SuperVIP?
When upgrading from VIP to SuperVIP the remaining months of your VIP membership will be divided by 3. The cost for the SuperVIP will remain the same.

For example: You have 1 year of VIP ahead of you, and you would like to upgrade to a year of SuperVIP. Your current membership is converted into 4 months of SuperVIP. So 4 months added to 12 months SuperVIP makes a total of 16 months SuperVIP.

4. Do I get (Slot) Coins when I buy a membership?
Buying a VIP or SuperVIP membership does include Coins, but this is not the only Coin benefit. Members will also receive 50% (VIP) or 100%(SuperVIP) extra on every deposit. VIP and SVIP also have much higher Coin rewards on their free gift spin and will always receive their free spin even when playing with multiple accounts.

5. Do I get a refund when I don't use the full lenght of my membership?
You cannot cancel your paid VIP or SuperVIP membership after you have used it for some time. How long this is depends on your countries regulations. On average GamePoint memberships can be refunded within one week of the purchase date (with the administration cost of $4,-). After one week the membership cannot be refunded.